17 Feb
2009
This week we were challenged to think about how we could improve current user interfaces, and I was inspired by
this article from Read/WriteWeb to consider what the future of the desktop might look like. I decided to focus on the corporate desktop, both because that's where the majority of my experience comes from as well as where I see the biggest need for innovation.
Here are a couple of my designs and some explanation behind them:
Desktop as Dashboard

What I liked about this design is that the desktop, usually just a mess of icons, becomes a dashboard of sorts. The right side is social. There are the usual icons at the top to connect to one's social media sites, underneath is the Skype window (which I believe will replace the office landline phone) and below that is a list of fellow employees on instant message for fast communications.
On the left side there are a couple of features. There are the email messages in the inbox, which are color coded according to urgent it is to reply based on time. This should actually be reversed so that the most urgent (i.e. the most time has passed since the message was received and action was taken) should be on top. Below that are links to the most recently accessed documents so that they are easy to find and continue working on. Of course at the very top is a search tab inspired by Google. No longer do we need to organize files in directories. Instead, we can use tags and other keywords in order to find our documents more quickly.
The Social Webtop
This version of the webtop imagines that every worker's life resides in the cloud. That means that instead of using Microsoft Word or even Windows to organize a worker's life, one could use the tools already available online for organization and collaboration. The benefits here of course is that the PC is no longer essential for productivity. As long as there is an Internet connection, all of the information is available. I tried to boil down the webtop to its essentials for workers: messages, collaboration and project management.
The value of this version is that companies like Dropbox, GMail, Basecamp and LinkedIn can offer secure, premium corporate versions of their programs to support a new way of working. And furthermore, it allows them to expand their business models beyond advertisements by creating a very valuable productivity tool for the changing world of work.
Attention Webtop
This one is a bit different, but the idea is to think about the painting easels of our youth. Use your fingers to drag the icon from the tray to the top corner to activate it. What I like most about this is its restrictions. Because of the size of the screen, it makes it more difficult to have too many windows open at once, therefore helping you to focus your attention.
A post I read recently (but I'm unable to locate now) said that there are seven different ways to manipulate the iPhone screen by "touch," and that the reason is that most people can only remember about seven different motions before it gets too confusing. You can see there's no keyboard in this version, but I would expect a traditional computer keyboard to serve as the second part of this interface.
Simple Webtop
As with the above, I think this simple interface will help harness attention, which is increasingly difficult for most workers. With Firefox, you can have 30 different tabs open while also having five Word documents and two PowerPoint decks. The idea here is that once you click on one of the icons, all of the icons move to the left side of the page and the main window opens up to allow you to focus on only one thing at a time.
An obvious critique of this design is about the jobs that require one to use multiple windows at once. It's fair enough, and this probably isn't ubiquitous. But again, I think this could solve many problems for cubicle workers.
Personal Webtop
Finally, I took a stab at what a simple personal desktop might look like. I like the simplicity and I think the icons speak for themselves. Of course the search bar at the top is essential for quickly pulling up specific documents. The yellow might be a bit much, but I did want it to be bright.
CONCLUSION
The one thing I think is missing on all of these designs is some sort of sync button so that the information can be transferred to your phone or home computer or even your TV interface. Perhaps that is an automatic feature built into the future webtop, though. I'm sure there are a lot of companies working on this right now. I remember seeing a TED video of
Bumptop, but that's more about icons and less about a new approach to the experience. If you are working on something like this, I'd love to hear about it or see a demo!
NOTE: I downloaded the icons without keeping tabs on where they came from. Thank you to all of the designers and if you are reading this, please let me know so that I can give you proper credit. My apologies.